Simple, Transparent Pricing
Choose the plan that fits your organization. All plans include enterprise-grade security, HIPAA compliance features, and self-hosted deployment. Start with a 7-day free trial.
Starter
Perfect for small teams getting started with secure file sharing
Or $399/year (save ~15%)
Up to 10 users & guests
Included Features
- Up to 10 users and guests
- 3 deployment instances
- Single organization
- AES-256-GCM encryption
- Comprehensive audit logging
- Web interface
- CLI access (mnemocli)
- Multi-factor authentication
- Role-based access control
- Recipient validation questions
- Password-protected links
- Email notifications
- Self-hosted deployment
- MongoDB support
- S3-compatible storage
- Community support
Not Included
- Multiple organizations
- SSO integration
- Priority support
- Dedicated account manager
Professional
Ideal for growing organizations needing multi-tenant support
Or $2,999/year (save ~15%)
Up to 50 users & guests
Included Features
- Up to 50 users and guests
- 10 deployment instances
- Multiple organizations
- Separate S3 storage per org
- Per-org settings & branding
- AES-256-GCM encryption
- Comprehensive audit logging
- Web interface
- CLI access (mnemocli)
- Multi-factor authentication
- Role-based access control
- Recipient validation questions
- Password-protected links
- Email notifications
- Self-hosted deployment
- MongoDB support
- S3-compatible storage
- Priority email support
- Compliance reporting
Not Included
- SSO integration
- Dedicated account manager
Enterprise
Full-featured solution with SSO and unlimited scale
Or $4,999/year (save ~15%)
Unlimited users & guests
Included Features
- Unlimited users and guests
- Unlimited deployment instances
- Unlimited organizations
- Separate S3 storage per org
- Per-org settings & branding
- AES-256-GCM encryption
- Comprehensive audit logging
- Web interface
- CLI access (mnemocli)
- Multi-factor authentication
- Single Sign-On (SSO)
- Azure AD / Okta / Auth0 integration
- OIDC protocol support
- Role-based access control
- Recipient validation questions
- Password-protected links
- Email notifications
- Self-hosted deployment
- MongoDB support
- PostgreSQL support (coming soon)
- S3-compatible storage
- Priority phone & email support
- Compliance reporting
- Dedicated account manager
- Custom SLA available
Detailed Feature Comparison
Compare all features across plans
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Users & Guests | Up to 10 | Up to 50 | Unlimited |
| Organizations | 1 | Multiple | Unlimited |
| Deployment Instances | 3 | 10 | Unlimited |
| Monthly Price | $39/month | $299/month | $499/month |
| Annual Price | $399/year | $2,999/year | $4,999/year |
| Security & Compliance | |||
| AES-256-GCM Encryption | |||
| Comprehensive Audit Logging | |||
| Multi-Factor Authentication (MFA) | |||
| Single Sign-On (SSO) | |||
| HIPAA Compliance Features | |||
| Features & Access | |||
| Web Interface | |||
| CLI Access (mnemocli) | |||
| Role-Based Access Control | |||
| Recipient Validation Questions | |||
| Password-Protected Links | |||
| Infrastructure & Integrations | |||
| MongoDB Support | |||
| PostgreSQL Support | Coming Soon | ||
| S3-Compatible Storage | |||
| Per-Organization S3 Storage | |||
| Docker & Kubernetes Deployment | |||
| Support & Services | |||
| Community Support | |||
| Priority Email Support | |||
| Priority Phone Support | |||
| Dedicated Account Manager | |||
| Custom SLA | Available | ||
Frequently Asked Questions
What counts as a user or guest?
Users are your employees or team members with full access to features. Guests are external collaborators (patients, partners, clients) with restricted permissions. Both count toward your plan limit.
How does the 30-day money-back guarantee work?
When you subscribe to any annual plan, you get a 30-day money-back guarantee. Here's how it works:
- Pay upfront: You pay for the full year when you sign up (e.g., $4,200 for Professional plan)
- First 30 days free: Try MnemoShare risk-free for 30 days with full access to all features
- Cancel anytime in first 30 days: Get a 100% refund if you cancel within the first 30 days
- After 30 days: Your subscription continues for the full 12-month term you paid for
- Pro-rated refunds: If you cancel after the first 30 days, you'll receive a pro-rated refund for unused months (e.g., if you cancel after 7 months, you'll be refunded for the remaining 5 months)
Can I upgrade or downgrade my plan?
Yes, you can change plans at any time. Upgrades take effect immediately. Downgrades take effect at your next billing cycle. Prorated refunds are provided for unused time.
What infrastructure do I need?
MnemoShare requires MongoDB 6.0+, S3-compatible storage (AWS S3, MinIO, etc.), and SendGrid for emails. We provide Docker containers and Kubernetes/Helm charts for easy deployment. See our documentation for detailed requirements.
Is MnemoShare truly HIPAA compliant?
MnemoShare provides all technical safeguards required for HIPAA compliance: encryption at rest and in transit, comprehensive audit logging, access controls, and more. However, HIPAA compliance also requires organizational policies and procedures. We provide the tools; you implement the policies. We can provide BAA upon request for Enterprise customers.
What payment methods do you accept?
We accept credit cards via Square, PayPal, and Link payments. Enterprise customers can also pay via invoice/purchase order.
Do you offer volume discounts?
For organizations requiring more than 50 users or multiple deployments, contact our sales team at sales@mnemoshare.com for custom pricing.
Ready to Get Started?
Choose your plan and start risk-free with our 30-day money-back guarantee.