Healthcare
Send lab results, referrals and claims securely. Prove exactly who opened them.
For practices, specialty groups, labs, billing intermediaries and regional health systems that exchange PHI with patients, payers, labs and referring providers every day.
What we hear
The problems that surface at every audit.
“We can’t prove who saw what”
When an auditor asks who accessed a patient's records and when, there's no answer in an inbox or a fax log.
Still standing by the fax
Lab results and referrals still go out by fax, because email feels riskier and portals don't reach partners.
PHI leaves as attachments
Claims, records and referrals go out by email, and there's no taking them back once they're sent.
A different portal for every partner
Each payer and lab has its own login, and staff juggle all of them.
How MnemoShare helps
One secure way to exchange PHI with everyone outside your walls.
If your staff can send an email, they can send a secure link.
A record of every open and download
Who sent which file, who opened it, when and from where, ready for an auditor.
Patients and partners open a link
No account to create and nothing to install. They don't count as users.
Ask for records the same way
Request files or collect intake details with a secure form, instead of asking for them by email.
Patient names stay out of inboxes
Keep message text on MnemoShare and replace real subject lines in notification emails.
A BAA when you need one
Available on every plan as a monthly add-on.
What the recipient sees
The records, in their browser, with a file-integrity check.
What your compliance officer sees
Who opened it and when, exportable as a PDF.
Nothing new to learn
If your staff can send an email, they can send a secure link.
Common questions
What practices ask first.
We've used email and fax for years. Why change?
Because neither can show an auditor who opened a record. We'll walk you through what auditors ask for, and what you'd show them.
Doesn't our patient portal handle this?
For patients, yes. For labs, payers and referring providers, usually not. MnemoShare covers everyone outside your organization.
Our staff aren't technical.
If they can send an email, they can send a secure link. There's nothing to install.
Right-sized
From a single practice to a regional health system.
Self-hosted
Regional systems, labs, billing intermediaries
Keep PHI on infrastructure you control, with a bounded set of payers and labs. Priced per partner organization.
Which fits you? →Payers or labs on SFTP? They keep connecting the way they do today.
Replacing SFTP →Billing targeted by fake invoices? Advanced Email Security stops them.
Email security →For your IT & security team
Need the technical detail?
PHI detection, encryption, audit export and self-hosted architecture.